We encourage you to make the payment in the morning of the last working day before your due date so the payment would arrive timely. If you are unable to do that, please contact our customer service - support@vamo.ph
Unfortunately, we do not offer such option.
Yes, you can make the payment earlier anytime. Afterwards, please check your loan information in client account.
Please contact DragonPay customer service - support@dragonpay.ph. Or look for other details in the email you received from DragonPay.
Please contact DragonPay customer service - support@dragonpay.ph
Your first loan has a fixed due date of 7 days. You can then decide - either to entirely repay the loan or pay minimum monthly payment. If you choose to pay only the minimum amount, your billing cycle is 14 days after your first due date. If choosing to pay minimum payments, the following due dates will always be every 14 days
Example: your first due date is January 7, if you paid minimum amount your extension will be +14 days. Your next due date is on January 21. If you paid another extension on January 21, your next due date will be on February 4, etc.
If you paid the full amount on your first loan, your next loan will now have a billing cycle of 14 days. Successding requests/withdrawals will now be on 14 days fixed billing cycle.
Please follow the instructions that were sent to your email from DragonPay.
You can use it only once. Please contact DragonPay customer service if you have encountered problem with reference number - support@dragonpay.ph
If the payment process is successful, the payment will be processed within 1 hour. Please note that over-the-counter banking may have longer processing times.
If you payment will be successful, you will receive an email and SMS from us. Also, you will see your loan information updated in your account.
You will be charged with additional interest and fee if you will pay later than your due date.
You will always receive an invoice 3 to 10 days before your date with all the payment information. Alternatively, you can check payment information in your client account.
Please login to your account, choose the payment type and method, complete the payment in your online banking or e-wallet, or follow the instructions that you received to your registered email.
We currently support online and over-the-counter banking from such banks as Asia United Bank, BDO, BPI, BPI Family Savings, Chinabank, Eastwest, Landbank, Metrobank, PNB, RCBC, RCBC MyWallet, RCBC Savings, Robinsons Bank, Security Bank, UCPB, Unionbank, Unionbank EON, Asia United Bank. Supported e-wallets are: GCash, GrabPay and PayMaya.
All Vamo registered customers can apply for another loan once their current loan has been paid back in full.
Repay your current loan in full and apply for the next loan in your client account.
You can borrow from PHP 1 000 to 30 000, however the final limit will always be reflected in your account.
Please contact Vamo customer service and inform about the technical issue.
Please contact Vamo customer service and inform about this situation. Beforehand, please make sure to prepare correct payment details.
Please contact Vamo customer service and inform about this situation.
You are only permitted to change your last name, phone number, email and address information in your client account.
Filipino citizens
20-65 years of age
Living and working in the Philippines
With 1 valid ID
1. ID information - we require the GSIS BP number, SSS membership number or your TIN identification, full name, and date of birth.
2. Communication information - phone and email.
3. Address information - your current and permanent address.
4. Employment information - what kind of work you do.
5. Financial information - what is your current income and expenses.
6. Contact references - phone number of a family member and your colleague/HR department/supervisor phone number.
7. Payout information - bank account or one of e-wallets - GCash, GrabPay, PayMaya.
8. Clear and readable photo of your physical ID document - can be either SSS, GSIS, TIN, Passport, Drivers License, Voter's ID, and PRC
9. Clear and appropriate SELFIE of you holding the physical card of your uploaded ID document.
We offer between PHP1,000 upto 30,000 credit facility, depending on evaluation.
Our credit facility is available from 12-24 months depending on your credit limit and outstanding balance remaining.
Your first loan cycle is 7 days. You can either pay the entire loan amount or if choosing minimum monthly payments, afterwhich you will be invoiced every 14 days (if you have an outstanding balance).
For clients who opted for STANDARD PAYOUT, if you signed and accepted the contract before 12.30 PM during a banking day (Monday-Friday, excluding holidays), you will receive the loan the same day between 1pm-7pm. If your loan was approved after 12.30 PM, you will receive the loan the next working day (non-working days are Saturdays, Sundays and the Philippines national holidays). Clearing periods will depend on your chosen bank or e-wallet provider.
For clients who opted for FAST PAYOUT, your loan proceeds will be credited to you within 1 hour, provided that your chosen bank or e-wallet is active and no payment processing issue with your account.
Monday - Friday: 09:00 - 18:00