VAMO Lending Inc. Website usage Terms and Conditions
VAMO Lending Inc. (the “Company”) is an information technology-based loan services provider accessible at: https://www.vamo.ph (the “Website” or the “Platform”) providing, managing and operating the Website for its users.
By using the Website, you hereby acknowledge that you have read and understood, and unconditionally accepted and agreed to be bound by all of the terms and conditions (the “Terms & Conditions”) below, whether or not you are a registered member of the Website.
1. Composition of the Terms & Conditions
These Terms & Conditions also include the following additional terms, which shall apply to:
- Privacy policy and data protection requirements. Any personal or other sensitive information relating to any user of the Platform will be collected, processed, stored and transferred for legitimate purpose or purposes pursuant to and in accordance with applicable laws of the Republic of Philippines regarding data privacy protection.
- Borrower’s documentation. Users of the Platform will be subject to accepting loan agreement establishing rights and obligations between the Platform and the borrower.
2. Changes in the Terms & Conditions
The Terms & Conditions are subject to change at any time and upon the Company’s discretion without need for notification to the users of this Website. Any and all changes made are timely published on the Website following mandatory notification of all registered users of the Platform and will be effective as of the date specified in updated version of the Terms & Conditions and/or such notice, as applicable. Any further use of the Platform following publishing of an updated version of the Terms & Conditions shall be deemed as acceptance of an updated Terms & Conditions.
3. Coverage area
The Website is designed and construed to provide information technology-based financial services within the territory of the Republic of the Philippines. However, the Website is accessible and open for general use worldwide, therefore, some of theWebsite’s content may not be applicable or appropriate for such use outside of the Republic of Philippines.
4. Registration
By completing registration within the Platform, you hereby represent and warrant that:
- information, declarations, documents, representations and warranties made, given or as evidenced by any documents submitted within the Platform are and will continue to be true, accurate and correct in all respects and will comply with applicable laws and regulations at all times;
- you have legal capacity and authority to be bound by a contract (private individuals must be at least 18 years old);
- you must be an individual who is a citizen of the Philippines and residing within the territory of the Republic of the Philippines;
- prompt notification and supporting documentation will be given to the Platform in case of change of one of the following details: surname, residence or business address, phone number and e-mail address; and
- upon registration within the Platform you express your full consent to receive marketing content from the Company via emails, text messages, calls, mobile application or other channels of communication. The Company will use your detail contacts indicated upon registration as a user.
The Platform reserves its right to reject registration applications at its own discretion.
Privacy policy disclosed on the Website must be accepted to complete the registration within the Platform. Privacy policy stipulates Platform’s policies on privacy rights regarding collection, use, storage, processing, disclosure and security of users’ information when you use the Website. This Privacy Policy applies to all personal and sensitive information processed through the Website.
5. Use of the Website
Use of the Website requires stable and constant internet access, and may also require periodic hardware or software updates. Any and all fees and charges (including telecommunication fees, data, etc.) payable in relation to usage of the Website shall be borne by the user.
By using the Website you confirm that you are acting on your own behalf and in your interests. If you are using or have plans to use the Website on behalf or in the interests of any third parties (beneficiaries) you shall immediately stop using the Website.
The Website may only be used for a limited purpose indicate hereof. The Website may not be used for the following purposes:
- illegal or unlawful purposes;
- collecting and/or stealing data from the Website, including, inter alia, personal data of other users of the Website;
- affecting performance of the Website in any manner;
- disruption of the Website’s operations, including, but not limited to using special codes or software to manipulate or change functions available on theWebsite; and
- any other acts that may do harm to the Website’s infrastructure and its’ facilities.
The Website’s operating hours are subject to change following mandatory maintenance works on which all users will be duly informed beforehand.
Any and all instructions received from registered user’s account are deemed to be accurate and correct. However, the Platform reserves its right under its sole and absolute discretion to suspend operations on your account if such instructions were not entirely clear, lack necessary information, unidentifiable identity, or such othergrounds deemed as unlawful by nature or if the account is projected to be compromised.
6. Intellectual property rights
The Company owns or is duly licensed to use, as far as applicable, all intellectual copy rights on the Website, content and all publications thereon.
Any use of the Website or registration there to may not be deemed as any legalgrounds for transferring any kind of intellectual property rights or its licensing. Not withstanding the purposes, all trademarks, names and visual and textual content may be used only upon prior written authorization from the Company.
The Company reserves its right to take any necessary legal actions and remedies related to any violation of section hereof.
7. Content
If you use our features that allow you to upload any content into the Website, you arefully responsible for its content and you hereby represent and warrant that you have collected any and all necessary consents, permissions and authority from the discloser of such information (including, but not limited to, personal data and details of any third parties as indicated thereon).
The Company reserves its right and sole and absolute discretion to remove any information, documents or any other content uploaded through the Platform if such information, documents or any other content violates these Terms & Conditions orany other applicable laws, or which may infringe or compromise rights and obligations of any third parties. Such information, documents or any other content shall not:
- contain a defamatory, discriminative or insulting content;
- contain hate speeches, pornography or extortion/threatens content, gambling, violence, or misuse of narcotics, psychotropic substances or other addictive substances, or encourages public to commit violence or other unlawful acts;
- violate any intellectual property rights of any party;
- has a tendency to cheat others or use as a mask to be someone else or todescribe your identity or your affiliate with anyone through illegal;
- give impression that the content originated from the Company (related tocontent is not from the Company); or
- violate legal obligations of any third parties, such as contractual obligations or confidentiality obligations.
By uploading any documents or content to the Website, you give the rights to use, copy, save, publish, reshape, and distribute the uploaded content to third parties of performing our rights and obligations to serve you as a digital information technology-based platform. You have the right to withdraw the uploaded documents or content at any time. However, any rights that you have granted to us as referred to above shall remain in force following such withdrawal unless specifically requested otherwise.
8. Limitation of responsibility
The Company provides, manages and operates the Platform between registered users.Lending relationships between the lender and the borrower are stipulated in therespective loan agreements executed by the respective parties. The Company facilitates the needs and complaints of each registered user.
The Company may not provide any guarantee or security over any proceeds which may be obtained using the Platform. The Company shall bear no responsibility for any decisions taken by any registered users when using the Platform.
In case of breach of any above-mentioned representations or warranties, the Company shall be indemnified in any case.
The Website may contain typographical errors, other errors or omissions, and you hereby agree to waive us of any legal liability regarding such as errors or omissions.
9. Compensation
By using the Website or the Platform, you hereby consent to the extent permitted bylaw to indemnify and waive us, our directors, managers, officers, affiliates, agents, contractors, licensors, assigns of any claims arising out of your violating on these Terms & Conditions or your use of the services provided within the Platform or by our action as part of our investigation on alleged violation of these Terms & Conditions by you or as a result of the findings or decisions of investigation result.
10. Termination
You hereby acknowledge and agree that the Company reserves its right and sole and absolute discretion to delete your account maintained within the Platform, restrictyour access thereto and to terminate all relations with you upon occurrence of any reasonable belief of your violation of the Terms & Conditions.
You can terminate the Terms & Conditions by giving us a prior written notice 7(seven) business days prior to such termination provided that you have no outstandingloans (if you are a borrower). After termination of the Terms & Conditions, the Company shall not be obliged to provide any access to information regarding previous activities within the Platform.
11. Communication and electronic document
By registering, you agree that all of communication between you and the Company inconnection with the services provided through the Platform will be made with your contact detail as indicated upon your registration as a user. The Company reserves the right to determine the most appropriate way of communication. The Company may also communicate with you by making certain publications on the Platform.
You hereby agree to accept all documents, notices and agreements sent by means of electronic channels through the Platform and acknowledge that such delivery shall be deemed valid and have the same legal force and effect as physical delivery. All agreements, documents, notices and agreements sent by means of electronic channels through the Platform are executed electronically or with digital signatures and have the same legal force and effect. Any approvals that you have provided electronically is legally binding on you as a service user
12. Use of cookies and others similar technology
The Website uses HTTP cookies technology. Cookies is a small information file written and stored in your electronic device by website that you visited, so the Website can identify you for next visits. Cookies are used for several things, such asto store your preferences, for example, to choose the language, so you don’t need to fill the same information each time you visit a website, to know your visit patterns, to improve the performance of the website, and to evaluate our marketing efforts effectiveness You can arrange to block or not enable cookies or other similar technology by making appropriate arrangements in your electronic devices or browsers.
13. Third party website link
The Website can, from time to time, contain links on third party’s websites that are beyond control of the Company. The Company shall not be responsible for any information and content of such other websites and may not guarantee protection and confidentiality of your information that you provide on such other websites.
14. Miscellaneous
You cannot transfer your rights and obligations under the Terms & Conditions to any other third party without the Company’s prior written consent. The Company may transfer its rights and obligations under the Terms & Conditions to any third parties even without your consent.
If any provision of the Terms & Conditions becomes invalid, it shall not affect validity of other provisions of the Terms & Conditions.
Assignment of an obligation under the Terms & Conditions may only be done expressly and in writing and signed by the party concerned.
These Terms & Conditions do not contain any provisions that may be deemed or constitute a partnership or joint venture between you and the Company.
The Terms & Conditions apply regardless of how you access to the Platform (including access through the Website or mobile application).
15. Applicable law and dispute resolution
The Terms & Conditions and the matters governed therein shall be subject to the laws of the Republic of Philippines.
All disputes arising out of or related to the Terms & Conditions, the matters governed therein shall be resolved exclusively by arbitration under arbitration laws, rules and jurisdiction of the Republic of the Philippines.
The Applicant agrees that COMPANY, directly or through its Partners, to collect, retrieve, process, use and store his/her personal data such as name, age, photographs, fingerprints, other biometric data (e.g., facial recognition and voice recognition),mobile number/s, mobile phone usage data, employment details, income, financial data, financial profile, credit standing, loan payment history, and other information required in the application form. The applicant’s personal data will be processed for credit investigation, credit scoring, data analytics, collection, automated processing of the loan, collecting, data profiling, direct marketing of products and services of Partners.
VAMO Lending Inc. Privacy Policy
Privacy policy for VAMO Lending Inc. website
User Consent
You agree to this Privacy Policy, which includes full consent to the actual or possibility of collecting, processing, cross-border transfer and storing of Personal Information, as defined in this policy, when you sign up for, access, or use https://www.vamo.ph (the "Website"), any of its features, processes, functions and its related services (collectively "Services"). Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Scope of Use
This Privacy Policy informs you of our policies on your privacy rights regarding our collection, use, storage, processing, disclosure and security of your information when you use the Website. This Privacy Policy applies to all information we process in connection with your relationship with us as a customer or potential customer.
Personal Information Collection
While using the Website, we may ask you to provide us with certain personally identifiable information that can be associated with you or that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: a) contact information – such as your full name, contact number, email address, postal address, and other similar information; b) Financial Information – such as full bank account details and/or credit card details; and c) sensitive personal information – such as date of birth, marital status, and/or government-issued ID details (collectively "Personal Information").
We reserve the right, with prior notice to you, to amend the type of Personal Information you may need to provide by adding new components or deleting existing components from our required identification procedure from time to time.
We may also collect your Personal Information from other sources, such as any information you provide us directly or indirectly, including information collected that you have provided us through other related services, including our customer support team.
Please note that if you use our Website or Services in place of other people, such as your family, friends or employees, you must ensure that you are authorized to provide us with their Personal Information. Use of the Website in this manner automatically presumes that you have obtained proper authorization from the owner/s of the Personal Information and have informed said person/s of this Privacy Policy. You hereby represent and warrant that all your family, friends or employees whose personal information you have provided to us have agreed to the use, processing, storage and/or disclosure of their data in accordance with this policy and all applicable laws.
If you choose not to provide us with any Personal Information we require from you, or if you withdraw your consent, at any time during your use of our Services, to the collection, processing, and/or storage of any Personal Information, as defined in this Privacy Policy, we reserve the right to refuse your request for, or the continuation of, any of our Services.
Access to Personal Information and Mobile Device
As a borrower, I voluntarily agree and consent to the collection, use, processing, access and disclosure of my personal information and data to the Company and the Company’s counterparts, affiliates, subsidiaries and third-party partners which may include but not limited to its telecom partners (_____________, etc.), credit scoring providers, and other service providers for legitimate purposes such as data analytics, credit scoring and verification, business development, statistical analysis and demographics, fraud detection and investigation, and to the furtherance of our services.
Further, I voluntarily agree and consent that the Company shall have unlimited access to my mobile device data such as but not limited to SIM, IMEI, IOS, devise settings, user account information, device specifications, location data, phone data and such other telecommunication usage data or “telco usage score” during and after the lifetime of the loan for purposes of credit scoring, marketing purposes, improvement of services, customer support and assistance, and other legitimate purposes.
Use of Personal Information
The Personal Information we collect from you will be used to allow us to perform the Services requested from us. We may use your Personal Information to:
- Facilitate your use of the Website’s Services, and/or access to the registration of your Website account, if any;
- Verify your identity and contact details;
- Provide our Services;
- Process transactions and send notices about your transactions;
- Contact you and update you on the performance of our Services;
- Communicate with you and process your requests;
- Offer surveys, promotions, and marketing communications;
- Improve our Website content and layout;
- Improve our Services;
- Provide electronic funds transfer services, credit card account processing and related services;
- Contact supplied personal references to verify accuracy of information and coordinate as to the identity and personal circumstances of the client;
- Respond to any inquiries, comments, or concerns regarding our Services;
- Provide Customer Support;
- Collection of delinquent accounts;
- Exercise the Company’s legal rights for the protection of its interests;
- Other specified and legitimate purposes determined and declared before, or as soon as reasonably practicable after collection of the Personal Information.
Vamo reserves the right to share your personal information to 3rd parties for purposes of marketing and advertising
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Services-related actions or to assist us in analyzing how our Service is used, or to assist us in the collection of delinquent accounts. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose, use, or store your Personal Information for any other purpose.
Sharing of Personal Information
We may share your Personal Information with third-parties, which includes, but is not limited to the following entities:
- Affiliates and/or Members of the VAMO Lending Inc. consulting corporate family, including VAMO Lending Inc. consulting direct and indirect subsidiaries, to assist in providing the Services listed in the Website, to help detect and prevent potentially illegal acts and violations of our policies, and to provide proper data analytics on the use of the Website, including marketing communications;
- Courts of Law, government officials, law enforcement, or other regulators in relation to a subpoena, court order, or other legal process or requirement under Philippine law or regulation, when we need to do so to comply with such law or regulation, or when we believe, in our sole discretion, that the disclosure of Personal Information is necessary to prevent physical harm or financial loss, or to report suspected illegal activity or investigate violations of our Terms and Conditions;
- Credit bureaus and collection agencies to report account information, as permitted by law.
- Customer support for customer service purposes;
- Banking or financial partners, as permitted by law or as required by the contractual business relationship;
- Legal department, to ensure compliance with government rules and regulations and to protect us against harm to the rights, property, or safety, the other users of the Website or the public, as required or permitted by law;
- Service Providers, to enable service providers under contract with us to support our business operations, such as fraud prevention, bill collection, marketing, customer service and technology services.
Please note that some of these third parties may be located in other countries with different rules and regulations on processing personal information. By agreeing to this Privacy Policy you acknowledge that Personal Information can be transferred cross-border to other countries and you are consenting to such transfer.
Special Notice - Minors
Use of the Website is not aimed at persons under 18 years old and we will not collect, use, provide or process in any other form any personal information of persons under the age of 18 deliberately.
We therefore also ask you, if you are under 18 years old, please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you nevertheless wish to ask a question or use this Website in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.
Accuracy of Personal Information
If you would like to review, change or delete any Personal Information you have supplied us with, please contact us immediately using our contact information listed below.
Personal Information Storage
We retain your Personal Information no longer that it is necessary and relevant for our Services for the period of 1 (one) calendar year. We may also retain Personal Information to comply with the requirements of any laws and regulations, to prevent fraud, to resolve disputes and various troubleshoot problems, and to take other actions permitted or required by applicable laws and regulations. Under our data policies, we will dispose Personal Information in a secured manner and in accordance with applicable laws and regulations, after such Personal Information is no longer necessary and ceases to be relevant for our Services, unless applicable laws and regulations require otherwise, or unless the requested by the user in writing.
Security
Security of your Personal Information is our priority. Except as indicated in this Privacy Policy, we do not disclose your Personal Information to third parties without your express consent. Further, we take all reasonable procedures and exert our best efforts to ensure all Personal Information received shall be kept confidential and secure, whether online or offline. We protect your Personal Information using a variety of technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We may use and amend from time to time various security measures, as new technology becomes available, as appropriate, such as firewalls and data encryption, access controls to data centers.
Mobile Accessibility
We may offer you the ability to connect with our Services using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
Use of Cookies
When you access our Website, we may use Cookies or similar technologies on your computer or other device to record information. Cookies are files with a piece of data, which may include an anonymous unique identifier and can be stored on your hard drive to help us improve your access to the Website and identify repeat visitors to the Website. You are free to decline our Cookies on your computer or other device, unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, use of the Website may be limited if you do not accept our Cookies.
User Confidentiality
To further secure the privacy of your Personal Information, we advise to keep your any account details confidential at all times.
External Links
The Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be redirected to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Privacy Policy Updates
We may update our Privacy Policy from time to time. We may amend this Privacy Policy at any time by posting a revised version on the Website. You are advised to review this Privacy Policy periodically for the latest information. Changes to this Privacy Policy are effective from the date of posting. If we make any substantial changes to this Privacy Policy and the way in which we use your Personal Information, we will post these changes on the Website and will do our best to notify you of any significant changes. By continuing to use our Services, you accept and consent to the updated terms of this Privacy Policy.
Inquiries and Complaints
If you believe your account or any of your personal data may have been misused or abused, or if you believe that the security and protection of your respective personal data may have been compromised, you may lodge your inquiries and complaints to the Contact Information below and briefly discuss such matter, together with your contact details for reference. If you are not satisfied with the manner of how your complaint was handled, or if you still believe that there exists a threat of breach of your Personal Information, you may directly lodge your complaint with the National Privacy Commission.